The ordered goods will be delivered by the delivery service commissioned by us normally within 3-5 working days after the working day following your order and the delivery address you specify.
Please schedule two to three additional business days for the delivery of personalized products.
Legal holidays and public holidays, which vary in Germany, may have an effect on the date of delivery of your order and lead to a shift in the delivery.
If you choose a pickup in our shop, you will receive a pickup notification by e-mail. The goods will be reserved for you 7 business days after receipt of the pickup notification. Otherwise the reservation is cancelled and the order is cancelled.
If you have ordered items with different delivery times, we will ship the goods in a joint shipment unless we have made a different agreement with you. The delivery time is determined in this case according to the article with the longest delivery time you ordered.
The minimum order value of each order is: 3,90 €
You cannot enter a different delivery address for the payment type Invoice.
Outside of Germany we can deliver the goods only by payment by credit card.
The delivery of the goods takes place worldwide. The shipping costs (including VAT) can be found in the following list:
Deliveries within Germany:
Delivery charge in Germany is 2,70 €.
The dispatch abroad is either by German postal letter, insured DHL package or by insured DHL package. A tracking number will only be issued on delivery with DHL package.
Depending on the shipping weight and zone:
|Weight||to 500g||to 1kg||to 2kg||to 5kg||to 10kg|
|Germany||2.70 €||2.70 €||2.70 €||2.70 €||2.70 €|
|Zone 1||11.39 €||11.39 €||11.39 €||15.99 €||20.99 €|
|Zone 2||16.70 €||16.70 €||16.70 €||26.90 €||34.99 €|
|Zone 3||19.89 €||19.89 €||19.89 €||29.99 €||37.99 €|
|Zone 4||19.89 €||19.89 €||19.89 €||30.99 €||37.99 €|
|Zone 5||19.89 €||19.89 €||19.89 €||36.99 €||53.99 €|
|Zone 6||19.89 €||19.89 €||19.89 €||42.99 €||58.99 €|
|Zone 7||19.89 €||19.89 €||19.89 €||43.99 €||61.99 €|
|Zone 8||19.89 €||19.89 €||19.89 €||45.99 €||62.99 €|
|Germany: Free delivery within Germany|
|Zone 1: European Union (EU)|
|Zone 2: Switzerland|
|Zone 3: Rest of Europe (excluding Switzerland and Russian Federation)|
|Zone 4: Russian Federation|
|Zone 5: United States of America (USA)|
|Zone 6: North America (excluding USA), North America, Middle East, part of Asia|
|Zone 7: China, People's Republic|
|Zone 8: Asia (excluding the People's Republic of China), Latin America, Central and South Africa, Australia and Oceania.|
Transport Damage / Obvious Defects / Transfer of Risk
The goods are to be inspected by you or a person authorized by you for receipt upon receipt for transport damage and other defects. If delivered articles show obvious material or manufacturing defects or transport damages, please complain such faults immediately against us or the employee of the package service or the forwarding company.